Data Protection
How your name, phone number, and login information are protected is explained here
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How your name, phone number, and login information are protected is explained here
If under 18, you may not open an account; birth date is verified during verification
Extra verification may be required on suspicious accounts to improve security
What data to keep, what to delete, and how to copy are all described separately
In the 60bd App you can request a copy of your account information; this privacy policy clarifies that data-access rights apply from Dhaka or anywhere else, and the same rules apply
Exports typically contain profile information, login history, device notes, and summaries of verification-related documents, but do not include another person's personal data or confidential parts of the system
Most requests provide data in CSV or PDF formats; both are easy to open on a phone, so users of bKash, Nagad and Rocket can view the files without hassle
The file contains only the essential parts, keeping control over your personal data, and reading it takes less time
First log in to 60bd, then go to account settings and find the option to request a data copy; the task usually completes in two steps
If your account requires new verification, complete it first; then match with 60bd Register information and proceed with the request
Usually requests are submitted within 3 minutes, but additional verification may take a little longer
Many Dhaka users receive faster responses in the evening, as the support team is more active then; verifying data against bKash-connected accounts often speeds things up
Another user's data is never provided; internal risk-control notes are not shown, because they are part of security
Your card's sensitive information, passwords, and verification secret codes are kept separate, so even if you obtain the file, the core security layer remains intact
No one under 18 may open an account; this is not only a rule, but the first step in security
Parents can use device lock, time limits, and app notifications to keep family controls and reduce misuse
Data encryption, restricted access and verification steps are used to reduce the risk of data leakage.
No, there is no separate fee for a standard request, but if more verification is needed, the process may be a bit slower.
No, you must first log into your account; only after logging in can you request a copy of your information.
This step exists to protect users under 18, ensuring policy compliance.
You will see Profile, security settings and the option to request data copies; complete verification if needed.